Support & Resources

Get the support you need with our comprehensive resources, training videos, WhatsApp support, and remote assistance. We're committed to helping you succeed.

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Comprehensive Support Services

Everything you need to get the most out of your church management software. From documentation to direct support, we've got you covered.

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Online Helpfile

Access our help topics any time. Click here

24/7 access to help topics
Comprehensive documentation
Step-by-step guides
Frequently asked questions

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Online Help Video

Frequently asked questions video is available for users to watch.

Training videos available
No training fees required
Learn at your own pace
Perfect for new staff onboarding

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WhatsApp Support

Our reply is almost immediate to your questions.

Almost immediate responses
Send photos or videos
Multiple support staff available
Quick problem resolution

Contact via WhatsApp

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Remote Support

If our help file or WhatsApp support cannot answer your question, we will request to remote into your machine.

Screen sharing available
Direct problem solving
Secure remote access
Quick resolution for complex issues

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Daily Auto Cloud Backup

We back up all our users data every night after 2359 hours in our data centre and keep the copy for 1 month before it is being purged away. Click here

Automatic daily backups
Backup after 11:59 PM
1 month retention period
Secure data centre storage

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Free Update and Upgrade

There are constant enhancements or updates to the program or new features added, all users system will be automatically updated when user login. Click here